kijiji Responsible Gaming – Playing Safely and Staying in Control
At kijiji, we believe online gaming should be an enjoyable form of entertainment — nothing more. This page outlines our commitment to responsible gaming and provides practical tools and guidance to help players in the Philippines make informed decisions about how they play.
Our Commitment to Responsible Gaming
kijiji is committed to providing a safe and responsible gaming environment for all players in the Philippines. We understand that for a small number of people, gaming can become problematic. Our role is to provide tools, information, and support so that every player can make choices that are right for them.
Gaming on kijiji is intended purely as a leisure activity. Outcomes are determined by chance, and there is no strategy or system that guarantees winnings. We strongly discourage playing with money you cannot afford to lose, playing to recover previous losses, or treating gaming as a source of income. If you find that gaming is affecting your daily life, finances, or relationships, we encourage you to use the tools and resources available on this page.
Recognising Signs of Risky Behaviour
It can sometimes be difficult to recognise when gaming habits are becoming a problem. The following signs may indicate that gaming is having a negative impact:
- Spending more time or money on gaming than originally planned
- Feeling restless or irritable when unable to play
- Chasing losses — continuing to play to try to win back money that was lost
- Neglecting work, study, family, or social activities in favour of gaming
- Borrowing money or using savings set aside for essentials to fund gaming activity
- Feeling the need to hide gaming activity from family or friends
- Using gaming as a way to escape stress, anxiety, or difficult situations
If you recognise any of these signs in yourself or someone you know, we encourage you to take a break and consider using the self-control tools available on kijiji, or to speak with a professional support service.
Tips for Managing Your Time and Budget
Responsible gaming starts with simple habits. Here are practical steps that can help you stay in control:
Set a budget in advance
Decide how much you are comfortable spending before you start. Treat it as entertainment cost — once it is spent, stop playing. Use Philippine Peso (PHP) amounts that fit comfortably within your monthly budget.
Limit your session time
Decide how long you will play before you log in. Setting a timer on your device can help you keep track. Taking regular breaks during sessions is also a good habit.
Never chase losses
If you have reached your budget limit, close the platform. Chasing losses often leads to spending more than planned and rarely improves the outcome. Accept the result and return another day if you choose.
Track your activity
Reviewing your transaction history within your account from time to time gives you a clear picture of your gaming patterns. If spending is higher than expected, it may be time to adjust your limits.
Self-Control Tools Available on kijiji
kijiji provides account tools to help players manage their gaming activity. These tools are accessible through your account settings once logged in:
- Deposit limits: You can set daily, weekly, or monthly deposit limits on your account. Once the limit is reached, no further deposits will be accepted until the period resets. Reducing an existing limit takes effect immediately; increasing a limit may require a waiting period.
- Cooling-off period: If you feel you need a short break from gaming, you can request a temporary cooling-off period. During this time, your account will be restricted from making deposits or placing bets. This tool is useful if you notice your habits becoming less controlled.
- Self-exclusion: For players who feel they need a longer break or a permanent stop, self-exclusion allows you to request closure of your account for an extended period. This is a more serious commitment and is designed for players who want to step away from gaming entirely. kijiji will honour all self-exclusion requests without requiring justification.
To access any of these tools or to request account restrictions, please contact our support team at [email protected] or through the account dashboard after logging in.
Protecting Minors
kijiji does not permit anyone under the age of 18 to register or use the platform. Age verification is required as part of the account registration and payment verification process. We take minor protection seriously and monitor for any accounts that may have been created by individuals below the legal age.
If you share a device with younger family members, we strongly recommend logging out of your kijiji account after each session and using password or PIN protection on your device. This prevents accidental or unauthorised access by minors.
If you suspect that a minor has accessed or registered on the platform, please notify us immediately at [email protected]. We will investigate and take prompt action, including account closure and data deletion where applicable.
Life Balance and Seeking Help
Maintaining a healthy balance between gaming and other areas of life is important. Online gaming should complement your daily routine, not compete with it. Time spent with family and friends, physical activity, rest, and work or study all take priority over leisure activities.
If gaming is affecting your finances, mental health, work performance, or personal relationships, it may be time to speak with someone. Seeking help is a sign of strength, not weakness. The following general steps can support your wellbeing:
- Talk honestly with a trusted family member or friend about what you are experiencing.
- Speak with a licensed counsellor or mental health professional if gaming feels uncontrollable.
- Contact our support team to activate account restrictions or close your account while you take a break.
- Look into gambling support services available in the Philippines for structured guidance and counselling.
kijiji will never pressure you to continue playing. If you decide to take a break or close your account, we fully support that decision. Your wellbeing matters more than any gaming activity on this platform.
For questions about account restrictions or responsible gaming tools, visit the FAQ page or reach us at [email protected].
Need Help or Want to Manage Your Account?
If you have questions about deposit limits, cooling-off periods, or self-exclusion on kijiji, visit the FAQ or contact our support team. We are here to help you play responsibly.