kijiji Privacy Policy – How Your Personal Data Is Collected and Used
This Privacy Policy explains what information kijiji collects from users in the Philippines, how that data is used, and the steps we take to keep it secure. Please read this page carefully before registering an account.
Last updated: 2025
1. Information We Collect
When you register and use kijiji, we collect the following categories of information:
- Account information: Your name, date of birth, email address, username, and password created during registration.
- Identity verification data: Government-issued ID or other documents requested to verify your identity and age, as required by our account security and compliance procedures.
- Payment and transaction information: Records of deposits and withdrawals processed in Philippine Peso (PHP), including payment method details where required for processing and verification.
- Device and browser data: IP address, device type, operating system, browser type, and session information collected automatically when you access the platform.
- Usage data: Pages visited, games accessed, time spent on the platform, and interaction logs used to understand how the platform is being used.
- Communications: Messages exchanged with our support team, including queries and responses.
We collect only the information necessary to operate the platform, verify accounts, process transactions, and meet our legal obligations.
2. How We Use Your Data
kijiji uses collected information for the following purposes:
- To create, manage, and secure your account on the platform.
- To process deposits and withdrawals in Philippine Peso and verify payment transactions.
- To verify your identity and confirm that you meet the minimum age requirement of 18 years.
- To provide customer support and respond to your enquiries.
- To improve the platform based on how it is used, including performance monitoring and feature development.
- To send service-related communications such as account notifications, security alerts, and updates to our policies.
- To comply with legal and regulatory obligations applicable to online gaming platforms.
- To detect, investigate, and prevent fraudulent activity, abuse, or violations of our Terms and Conditions.
We do not use your data for unsolicited marketing without your consent, and we do not sell your personal information to third parties for their own marketing purposes.
3. Cookies and Tracking
kijiji uses cookies and similar tracking technologies to support platform functionality and improve user experience. Cookies are small text files stored on your device when you visit the platform.
We use the following types of cookies:
- Essential cookies: Required for the platform to function, including maintaining your login session and enabling secure transactions.
- Analytics cookies: Used to understand how users navigate the platform, which pages are visited most, and where technical issues occur. This data is aggregated and does not identify individual users.
- Preference cookies: Store your settings and preferences to personalise your experience on return visits.
You can manage cookie settings through your browser. Disabling essential cookies may affect your ability to use certain features of the platform, including login and payment processing.
4. Data Storage and Security
kijiji stores user data on secured servers with access restricted to authorised personnel only. We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, or loss.
Your account is protected by password authentication. You are responsible for keeping your login credentials confidential. If you believe your account has been accessed without authorisation, contact our support team immediately.
We retain your personal data for as long as your account remains active or as required by law. When data is no longer needed, it is securely deleted or anonymised in accordance with our data retention procedures.
While we take data security seriously, no online system can be guaranteed completely secure. Users access the platform and transmit information at their own risk.
5. Sharing Data with Third Parties
kijiji does not sell your personal data. We may share your information with third parties only in the following limited circumstances:
- Payment processors: Financial data is shared with licensed payment service providers to process deposits and withdrawals in Philippine Peso.
- Identity verification services: Where required, we may share identity documents with verification providers to confirm age and identity.
- Game software suppliers: Game providers may receive session data necessary to operate games within the platform.
- Legal and regulatory authorities: We may disclose data to law enforcement, regulatory bodies, or courts where required by applicable law or legal process.
All third-party partners with whom we share data are required to handle it in accordance with applicable privacy laws and are not permitted to use it for unrelated purposes.
6. Your Rights and Minor Protection
As a user of kijiji, you have the following rights regarding your personal data:
- Access: You may request a copy of the personal data we hold about you.
- Correction: If any of your information is inaccurate or out of date, you may request that it be corrected.
- Deletion: You may request deletion of your account and associated personal data, subject to our legal retention obligations.
- Restriction: You may request that we limit processing of your data in certain circumstances.
To exercise any of these rights, contact our support team at [email protected]. We will respond to verified requests within a reasonable timeframe.
Minor protection: kijiji does not knowingly collect personal data from individuals under 18 years of age. If we become aware that a minor has registered an account, we will close the account and delete the associated data promptly. If you believe a minor has accessed the platform, please notify us immediately.
7. Policy Updates and Contact
kijiji may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or legal requirements. When we make changes, the updated policy will be posted on this page with a revised date. We encourage you to review this page periodically to stay informed.
Continued use of the platform after changes are published constitutes acceptance of the updated Privacy Policy.
If you have questions or concerns about how kijiji handles your personal data, or if you wish to exercise any of your data rights, please contact our support team:
Email: [email protected]
You can also visit the FAQ page for general guidance on account management and platform usage, or review our Terms and Conditions for the full user agreement.